FAQ
Q: How can I get accurate quote Can I customize products?
A: Yes. Let me know the specific customization requirements, and I will get back to you as soon as possible. >>> Send inquiry
Necessary info. for us to design and quote:
1. What is dimension of the solar panel?
_______mm Length x_______mm Width x_______mm Thickness
2. How many panels will be mounted for the project?
_______PCS.
3. What is your planned panel layout?
_______Nos. in a row × _______Nos. in a column (OPTIONAL/RECOMMEND please advise place images and size)
4. What's wind speed and snow load?
_______m/s wind speed and_______KN/m2 snow load
5. What installation orientation for solar panel?
_______(Horizontal or Vertical)
6. Ground clearance or other requirements?
_______
Q: I want to get your product catalog / company profile.
A: A variety of products will continue to be updated, contact us to get more info.
Q: How much for a sample? Can I get samples?
A: Yes. Some samples are available free of charge. Please tell me the samples and other details you want, and we will quote you as soon as possible.
Q: What is your minimum order quantity (MOQ) ?
A: The MOQ for each product is different, so it would be recommended to refer to the detail page of the product you are interested in. If you need further clarification, send me the product link, and I will reply as soon as possible.
Q: Do you have a list of the hot-selling / most popular products?
A: Kindly contact us to get the list of our most popular products.
Q: How about the delivery time? / How long will it take to ship to my address?
Q: Which payment method do you accept? / What is your payment terms?
A: You'll typically pay an initial balance, the remainder is due when the items are shipped.
100% payment save bank charges. We accept T/T, L/C, Credit Card, PayPal, Alipay etc.
Q: What kind of packaging options do you offer ?
A: We use cartoon box, wooden pallet and steel pallet packaging. Also customize packaging for OEM customers.
Q: What is your shipping methods? / Which shipping methods do you use?
A: We offer sea, air, and land freight as well as express delivery. The specific options depend on the quantity of the order.
Q: Where is your factory located ?
A: You can find relevant information on the home page of the store or the company profile. Welcome to visit to our factory.