Service Terms & Conditions
These Terms and Conditions ("Agreement") govern the use of our products and services provided by FarSun, a leading solar mounting manufacturer and brand in the world. By accessing and using our products and services, you agree to comply with and be bound by the following terms and conditions. Please read this agreement carefully before using our products or services.
Acceptance of Terms
By accessing or using our products and services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree to these terms and conditions, you must refrain from using our products and services.
Scope of Services
Our company is dedicated to research and development, design, manufacturing, and sales of professional solar aluminum bracket, solar steel structure, solar agri farm, flat roof solar mounting, tile roof mount, solar metal roof support, solar balcony as well as parts and accessories. We strive to provide the most professional ground screw pile and solar mounting structure and parts, renowned for their reliability and superior quality.
Product Information
While we make every effort to provide accurate and up-to-date information about our products, we reserve the right to modify or discontinue any product without prior notice. We do not warrant the accuracy, completeness, or reliability of any information provided, and you acknowledge that reliance on such information is at your own risk.
Ordering and Payment
To place an order for our products, you must provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion. Payment for the products must be made in accordance with the payment terms agreed upon during the order process.
Delivery and Shipment
We will make reasonable efforts to ensure timely delivery of the ordered ground screw and solar mount structure or parts. If any damage or discrepancy is observed, customers must note it on the delivery receipt or notify the delivery personnel immediately. In such cases, customers should also contact our customer service team within 24 hours to report the issue and initiate the necessary steps for resolution. Failure to report any damage or discrepancy within the specified timeframe may result in complications during the claims process.
Warranty
Limitation of Liability
To the extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our products or services. Our total liability under this agreement, regardless of the cause of action, shall not exceed the total amount paid by you for the specific product or service.
Intellectual Property
Termination
We reserve the right to terminate this agreement or suspend your access to our products and services at any time without prior notice or liability, for any reason, including but not limited to breach of this agreement or misuse of our products or services.
Amendments
We reserve the right to modify or update this agreement at any time without prior notice. The most current version of the agreement will be posted on our website. Your continued use of our products and services after any modifications to the agreement constitutes your acceptance of the revised terms and conditions.
Privacy and Data Protection
We are committed to protecting your privacy and handling your personal data in accordance with applicable privacy laws. Please refer to our privacy policy, which is incorporated by reference into this agreement, for information on how we collect, use, and disclose your personal information.
Severability
If any provision of this agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be deemed modified to the extent necessary to make it valid and enforceable.
Entire Agreement
This agreement constitutes the entire agreement between you and FarSun regarding the subject matter herein and supersedes all prior or contemporaneous agreements, understandings, or representations, whether oral or written.
Waiver
The failure of FarSun to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing.